1.Overview
Nesygent ("we", "us", "our") is committed to protecting the privacy of visitors to our website and users of our platform and services (collectively, the "Services"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. For enterprise customers, additional or superseding terms may apply under a separate data processing agreement.
2.Information We Collect
Information you provide directly. When you contact us, request a demo, or otherwise interact with the Services, we may collect information such as your name, business email address, company name, job title, and the contents of your message.
Information collected automatically. When you visit our website, we may collect standard technical information such as IP address, browser type, device information, pages viewed, and referring URLs, typically via cookies or similar technologies.
Customer data. Data processed through our platform on behalf of enterprise customers is handled according to our contractual commitments with those customers. We process such data solely as instructed by the customer.
3.How We Use Information
- To provide, operate, maintain, and improve the Services;
- To respond to your inquiries and demo requests;
- To send administrative communications, such as updates to our terms or policies;
- To analyze usage and improve the performance and security of our website;
- To comply with legal obligations and enforce our agreements.
We do not sell your personal information.
4.Legal Bases for Processing
Where required by law (such as under the GDPR), we process personal information on the following legal bases: performance of a contract, legitimate interests (such as operating and securing our Services), compliance with legal obligations, and consent where applicable.
5.Sharing of Information
We may share information with:
- Service providers who perform services on our behalf (such as hosting and analytics), under confidentiality obligations;
- Professional advisors such as lawyers and auditors, where necessary;
- Authorities when required by law, regulation, or valid legal process;
- Successors in connection with a merger, acquisition, or sale of assets, subject to this Policy.
6.Data Security
We implement administrative, technical, and physical safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. These include encryption in transit, access controls, and monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7.Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods for customer data processed through the platform are governed by the applicable customer agreement.
8.Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of your information;
- Object to or restrict certain processing;
- Request portability of your information;
- Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us at privacy@nesygent.com. We will respond in accordance with applicable law.
9.Cookies
Our website may use cookies and similar technologies to remember preferences and understand how the site is used. You can control cookies through your browser settings; disabling cookies may affect some site functionality.
10.International Transfers
Where information is transferred across borders, we take steps designed to ensure it receives an adequate level of protection, including the use of appropriate contractual safeguards where required.
11.Children's Privacy
Our Services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
12.Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice.
13.Contact Us
If you have questions or concerns about this Policy or our privacy practices, contact us through our Contact page or at privacy@nesygent.com.